Concierge security for residential and mixed-use buildings

Residents expect a warm welcome and a safe building. Our concierge officers do both — managing deliveries and visitors, knowing residents by name, and keeping a close eye on who comes and goes.

What's included

Everything you need, one supplier.

  • 24/7 front desk cover
  • Parcel and delivery management
  • Visitor sign-in and contractor control
  • Resident assistance and building rounds
  • CCTV and access-system monitoring
  • Out-of-hours emergency response
Who it's for

Built for your site.

  • Luxury residential blocks
  • Build-to-rent and student housing
  • Mixed-use developments
  • Hotels and serviced apartments
  • Members' clubs
100%SIA-licensed officers
£10minsurance cover
24/7dispatch
How it works

From first call to first shift.

01

We agree the service level and resident experience you want

02

We place officers chosen for hospitality and calm

03

Rounds and incidents are logged in our app

04

Managing agents get clear monthly reporting

Questions

Concierge Security FAQs.

Is concierge security SIA licensed?+

Where the role involves guarding, officers hold an SIA Security Guarding licence. We'll advise on the right licence for your building.

Can you cover nights only?+

Yes. Many buildings use a day concierge and our licensed officers overnight.

Need concierge security?

Tell us the site, dates and hours. We'll confirm availability and send a fixed quote in writing.

Other services